DeskAlerts is a multi-purpose corporate communications solution.

 

Deliver messages that can’t be ignored or missed

  • Use multiple notification channels to be sure your employees get the message. Channels include desktop pop-up windows, desktop background, screensavers, email notifications, SMS messages, mobile alerts and more
  • Desktop notifications in pop-up windows can be tuned in a way they can’t be closed until read
  • Desktop notifications are reliable, their delivery is tracked so that the sender can always view the reports

Minimise calls to the help desk

  • Send scheduled notifications to inform employees about planned service outages
  • Send instant messages in cases of emergency
  • Use the DeskAlerts notification channels as a backup in case of email system failure

Reduce frustration and inconvenience for employees

  • Improved internal communications decrease workplace stress caused by information loss
  • Increase employee awareness of upcoming corporate events
  • The DeskAlerts agents can be tuned to have a special non-interruption mode for employees who must not be distracted from their tasks

Get instant feedback from your workforce

  • Compose and send various employee surveys in minutes
  • Create competitive quizzes
  • Generate reports based on employees’ answers and present them to anyone using a convenient web interface

Fast and easy system deployment

  • Application can share services with other corporate sites and applications
  • Integrate DeskAlerts with Active Directory for a convenient groups and users recipients structure
  • Intuitive interface enables use of the system without the need for employee training
DeskAlerts White Paper
DeskAlerts White Paper V1.0.pdf
Adobe Acrobat document [2.1 MB]
Existing User of ManageEngine ServiceDesk Plus?
This document aims to demonstrate how effective and dynamic messaging options can easily be created and developed for ManageEngine ServiceDesk Plus.
Effective End-User Communications V1.1.p[...]
Adobe Acrobat document [1.7 MB]

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